Volunteer Admin Support–Superstore (Crawley)

Who Are We?

We’re a local charity with a big ambition: to help everyone face death informed, supported and pain free. Providing expert hospice care, we’re there for people in West Sussex and East Surrey when life comes full circle.

We also pioneer standards in end of life care through collaboration, research and training, reaching even more people facing death and bereavement.

The Role

We’re looking for Volunteer Admins to support with the running of our Crawley superstore by helping to ensure things run smoothly behind the scenes!

Your skills will help us deliver an exceptional experience to our customers and supporters. From arranging delivery and collection slots to processing gift-aid forms, your attention to detail will make a real difference. You’ll be the go-to person for handling Christmas card orders, researching unique items, and keeping our internal post flowing like clockwork.

What you will be doing:

• Arranging the delivery and collection slots for customers (over the phone or via our booking system)
• Processing gift-aid forms
• Assisting with any research for unique items
• Process Christmas card orders
• Process and organise internal post
• Respond to queries

What's in it for you

• Satisfaction of helping St Catherine’s Hospice to support local people and their loved ones when its needed most
• Learn new skills & maintain your existing skills
• Full training and support throughout your role
• Travel expenses reimbursed
• A chance to boost your CV, including a reference
• Reference for University/College

What skills do I need?

• Good IT skills including basic excel skills
• Good communication skills
• Someone who enjoys being part of a team
• Commitment to undertake any training required for the role including a mixture of face-to-face training and e-learning as required for the role
• Ensuring the area is always kept clean and tidy