Volunteer Administration and Email Inbox Manager

Who Are We?

Radio Crawsham is a community-focused radio station serving Crawley, Horsham and the surrounding area. We deliver relevant, engaging, and inclusive broadcasting designed to reflect the people, places, culture, and voices of our area — because we believe truly local radio still matters.

The Role

We are looking for a reliable and organised volunteer to help manage our general administration and station email inbox.

This is a fully remote position, as Radio Crawsham does not currently have permanent studio premises. The role can be carried out from home, with flexible hours arranged around your availability.

The volunteer will help ensure that emails and enquiries are dealt with efficiently, professionally and passed to the correct member of the team. You will play an important role in helping the station stay organised and maintain good communication with listeners, local organisations, volunteers, potential advertisers and community partners.

What skills do I need?

We are looking for someone who:

• Is organised, reliable and able to work independently
• Has good written communication skills Is confident using email and basic online documents
• Has good attention to detail Is friendly, professional and approachable
• Can manage information confidentially and responsibly Is willing to work as part of a supportive volunteer team Has an interest in community radio or supporting the local community
• Previous administration or customer service experience would be helpful, but it is not essential.

Guidance and support will be provided.