Volunteer Program and People Lead

Key Responsibilities:

• Act as point of contact for potential new joiners, providing information and guiding them through the onboarding process
• Organise baking sessions around bakers' schedules and support availability, ensuring optimal participation
• Liaise with supported living staff to address any concerns and ensure continuity of care
• Manage team communications, fostering open dialogue and addressing any issues promptly
• Write progress reports for YPs when requested, highlighting individual achievements and areas for improvement
• Write reports for Trustees’ Meetings
• Coordinate uniform orders for new recruits, ensuring proper fit and adherence to safety standards
• Foster a positive team environment, promoting inclusivity and celebrating diversity
• Organise social events and outings for participants and associates, enhancing team bonding
• Design and refine training modules, tailoring them to individual learning needs and abilities
• Coordinate Christmas gifts and certificates for the team, recognising their contributions
• Support and collaborate with kitchen leaders to ensure seamless integration of program objectives
• Meet/liaise with Kitchen and Operations Lead as well as Business Development and Admin Leads on very regular basis to ensure seamless running of JubyLee Bakes

Availability required is on an 'as needed' basis. Training and support will be provided until mid 2026 when the role will be fully handed over.

What skills do I need?

Qualifications:

• Extensive experience in program management and staff development, particularly in supported employment settings
• Strong understanding of learning disabilities and best practices in supported employment
• Excellent interpersonal and communication skills, with the ability to adapt communication styles
• Event planning and coordination experience, with a focus on inclusive and accessible event