Website Volunteer

Who Are We?

Ten Little Toes was born out of love, set up by a family who know only too well how hard it can be to get by with a house full of small children. With their own four children now teens and young adults, they turned their attention to helping their local community and began running Ten Little Toes out of their home.

The demand for our services is constant and ever-growing, and we see more and more what a lifeline our donations can be for families - those facing financial hardship, temporary homelessness, relationship breakdown, domestic violence, health issues - and the emotional hardship associated with all of these things. No matter where we work from, Ten Little Toes is always full of love for those we work with.

The Role

Why we need you

We are looking for a Volunteer Website Manager to help keep our charity’s website up to date, user-friendly, and reflective of our work in the community. The website is currently in review — this role focuses on maintaining, updating, and improving it so visitors can easily access our latest news, projects, and opportunities.

This is a great opportunity for someone who enjoys digital communications, design, or web management and would like to use their skills to support a meaningful cause.

Where you’ll be volunteering

Your home or Ten Little Toes Hub, West Green Drive, Crawley RH11 7EL

What you’ll be doing

• Write, maintain and update website content.
• Check for and fix broken links, outdated text, or formatting issues.
• Update and upload new photos, graphics, and documents shared by the team.
• Support visibility by applying basic SEO practices (keywords, tagging, etc.).
• Monitor performance using simple analytics tools (e.g. Google Analytics).
• Ensure accessibility and consistency across all pages.
• Liaise with staff and volunteers to ensure the website reflects current projects, campaigns, and achievements.
• Report any major technical issues to the charity management team

What You’ll Gain

• Experience managing a live charity website.
• Opportunity to develop digital communication and design skills
• The chance to make a real impact by helping us reach more people online

What Training & Support will you receive?

• Full induction and role-specific training
• Car parking reimbursed (where appropriate)
• Written references on request
• Ongoing support from the Volunteer Coordinator and all the team
• Unique insight into baby banks and child poverty in the UK
• The training and support you need will be provided by the wider team on induction and “on the job”

What You’ll Gain

• A chance to make a meaningful impact
• Experience in the charity sector
• New friendships and community connections
• The opportunity to make a real difference to families in need across West Sussex
• The opportunity to help a great local cause in your local community
• The chance to learn new skills and put existing skills to good use
• The opportunity to join a great team and have fun whilst helping out!
• Invitations to occasional social events
• Invitations to help at other local event

What skills do I need?

Who You’ll be:

• Comfortable using website platforms (to be confirmed)
• Good written communication and attention to detail.
• Organised and able to work independently.
• Interest in digital media or online communications
• Basic understanding of SEO or Google Analytics.
• Experience working with Google Ads.
• Some familiarity with image editing tools (e.g. Canva).
• Previous experience managing or updating a website.