Volunteer Welcome

Who Are We?

We protect and care for places so people and nature can thrive. Many millions share the belief that nature, beauty and history are for everyone. So we look after the nation's coastline, historic sites, countryside and green spaces, ensuring everyone benefits.

Leith Hill is set within the Surrey Hills, and from the Tower rising majestically above the surrounding hills you can see sweeping views towards London in the North and the English Channel in the South. The top of the Tower is the highest point in South-East England. Leith Hill is within an Area of Outstanding Natural Beauty (AONB) and is home to an abundant wildlife. It’s also designated as a Site of Special Scientific Interest (SSSI).

The Role

Our Visitor Experience volunteers provide a warm welcome to everybody, making sure our visitors get the most from their time with us. Volunteers help the Leith Hill Place team to exceed our visitors’ expectations, every time, and for everyone. This includes duties such as: 

• Creating warm welcomes for every visitor, putting their needs first
• Sharing information, answering questions and helping visitors get the most out of their visit.
• Giving personalised goodbyes and heartfelt thank yous.
• Multi-tasking across the site to help us keep the property looking fabulous, reporting where something may need attention.
• Looking out for ways to do the little things that make a big difference.
• Helping visitors get their bearings and informing on the best routes around the property depending on their needs
• Finding out what’s on offer at Leith Hill Place and Tower and other local sites, so you can promote the National Trust and deepen their connection to our cause.
• Keeping in touch with the wider team, so you know what’s happening 

What skills do I need?

•  You are important in making sure things run as smoothly as possible – this includes getting to know health and safety and evacuation procedures. •
• Being part of a team that may need to adapt in response to local and National Trust priorities